Free up 30 Hours Using an Agency Management System with Juliana Marulanda

In this episode, you will hear from Juliana about the importance of training your team to create processes, systems, documentation, and metrics and also quality to scale your digital agency.

What You Will Learn:

  • How business owners should strive to hire better and train faster
  • How to get operations to work and function
  • What are the biggest constraints in achieving your goal of onboarding clients
  • Why entrepreneurs need to know how to effectively speak to each client.
  • How you need to be able to quickly change strategies because the algorithm can change at any given moment.
  • Why your team must be trained on systems, processes, documentation, and metrics
  • How everything in the business world can change so quickly and why you and your team need to be aware of those changes.

Juliana Marulanda

ScaleTime Founder

Juliana Marulanda is a business operations expert, speaker, and the founder of ScaleTime. With over 20+ years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. For the past 3 years, ScaleTime has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. She studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.