fbpx

Unlock your business’ maximum potential with the BEST systems and processes!
In this episode of The Kim Barrett Show, we’re talking about the importance of efficient operational management in the digital agency world.

Founder of ScaleTime and business operations expert, Juliana Marulanda, joins the show to talk about how entrepreneurs can develop the right systems to scale their business. The discussion covered several points as team performance, client and project management, common challenges business owners face, and more!

What you will learn:

  • Business “solutions” that are actually NOT solutions
  • Put processes and systems in place
  • The value of Implementing a project management software
  • Steps to effective change management:
  1. When implementing something new in the business, getting buy-in
  2. Create habits around systems
  • Setting up your scope of work so that it works with your systems and processes
  • Why foresight in business operations is essential
  • Where do agencies plateau?

Scaling agency doesn’t have to be that hard!

Grow your agency with ScaleTime Newsletter!

Juliana Marulanda

Founder of ScaleTime

Juliana Marulanda is a business operations expert, speaker, and the founder of ScaleTime. With over 13 years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. For the past 3 years, ScaleTime has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. She studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.

Diagnose 50 systems gaps in 5 minutes with the ScaleMap