Stop employee morale degrade
Stop productivity dwindle
Stop profitability downswing
Most of the clients I’ve worked with faced some common “problems” before I helped them step up their processes.
Some of these issues I regularly hear about are:
“We don’t have the bandwidth to take another project.”
“We don’t know how to collaborate better.”
“Our team is too scattered. We don’t have a centralized database for information sharing.”
“An important client asset is missing; I don’t know where to find it.”
“Delegation is a nuisance. How to do it quickly without micromanaging?”
So, how to improve, Juliana, how?
I say with the right TECHNOLOGY and DOCUMENTATION.
If you’re lost in processes (like many businesses), take your employees out of the confines of their silos.
Enable them to collaborate and ramp up better — with the power of technology and documentation.
I’ve said this before, and I’ll say it again: make your team collaboration-and-delegation-ready because the lack of collaboration and delegation leads to inefficiencies.
And you can scale your inefficiencies faster than anything else.
Here’s how you can leverage technology and documentation for creating BEAUTIFUL PROCESSES and SEXY SYSTEMS.
I understand that chaos is the order of the universe.
Choosing the right tools and pieces of technology will help you:
- Work across verticals
- Work across platforms
- Work across teams – especially the collaborative and telecommuting ones
I mean, how to find all the information you need to get your business going?
For example, if Employee A is in Sydney, Employee B is in Singapore, and you’re sitting in New York, how the heck are you going to collaborate?
You would need all the information in one place — without banging your head against the wall.
Enter technology, and you’re on your way to cutting out the crap and improving performance.
Technology automates tasks and creates efficiencies. So, you and your group can concentrate on the more critical parts of the business — the BIGGER stuff.
There’s no ONE document that you need to keep handy all the time.
You have to keep ALL your business documents easily accessible by all who are involved in your business processes.
From the video screencasts to the screenshots, the meeting minutes, the agendas, the contingency plans — every single piece of paper — hard copy or soft copy — should be well-documented to get into the nitty-gritty of the workflow.
Documentation helps you delegate things quickly and help people ramp up quickly.
Let’s say, John, your Account Manager, leaves the organization. You hired a new manager, but they’re clueless about which client needs what.
So, what will save your bacon? Documentation, baby.
When all your information is documented, your employees will be able to use it without any fuss — whenever, wherever.
Documentation = Quicker Delegation = Conversions $$$
It will also help you create quality along the way and have people do things the way you want them to do reliably.
So, as you skate around your expertise, take technology and documentation along with you. They’ll check off your goals sooner than what you’d do otherwise.
And they’ll keep your sanity intact.
Don’t Let Your Tasks Fall Through The Cracks
- Adopt the right technology for better collaboration
- Adopt documentation to track all of your projects and delegate quickly
Here’s to stepping up to the next level.
If you have questions on what tech and documentation processes we use here at ScaleTime, leave a comment, and I’ll share it soon.