We’ve had access to tools, workshops, and accountability partnerships which have all been instrumental in our success. But what makes ScaleTime truly different is that we are part of a community that is invested in helping each other grow.”
Increased average client profit margin by 459%, while also Reducing team workloads by an average of 29% per person
After nearly 10 years in business, Geek Powered Studios had experienced a meteoric rise which included recognition as one of Austin’s 50 fastest growing companies and the receipt of the 2014 Torch Award from the Central Texas BBB. But what happens when an energetic startup grows too fast without solid processes to act as checks and balances along the way? Chaos. Turnover. Burnout. Inconsistent profitability.
There was never any question that the company had an insanely talented team that was all about doing great work. But as a company they couldn’t get out of their own way. They were stuck in a reactionary mode that kept them from growing in a purposeful, strategic, and scalable way. Because the team was always at (or over) capacity, simply signing new clients wasn’t a solution. New hires would be needed which would offset the new revenue, putting them right back at square one.
Geek Powered Studios was confident in their ability to help their clients level up, but needed help with their own game. They needed a way to tap into their own institutional knowledge, document it, codify it, and craft it into cohesive, consistent processes. ScaleTime was just the cheat code that they needed.
We started with the ScaleMap which took a snapshot of Geek Powered Studios’ overall starting point based on self reported metrics. This in-depth assessment focused on 5 pillars to determine how each area of the agency was performing: Workflows, Tech Stack, Documents, Training, and Metrics. The goal was to make each one a complete and optimized system that could be easily delegated.
Their initial assessment in February 2020, clocked the team at 58%. They had some things in place, but a long way to go before they were playing at master level.
“There is always a new tool or gadget or software that promises to rock our world. But if your problems are process related, tech won’t solve them. After working with ScaleTime and fixing things from the ground up we realized we didn’t need all of the shiny new toys. Through a series of SAAS chops, we saved over $1,000 per month.”
– Guillermo Ortiz | CEO of GeekPowered Studios
“We have a dedicated cohort that meets every week. The trust level is high, so we can really get into details when we are troubleshooting problems. But we also have weekly labs, monthly tinkertalks with guest speakers, and monthly one on ones. There is no shortage of support resources.”
– Shasta Erickson | Operations Manager