Juliana Marulanda - Reducing growing pains

In this episode, you will hear from Juliana about reducing the growing pains of marketing agencies. She talked about how marketing strategies inevitably need to evolve as agencies expand, and discussed the often neglected component in marketing - management technology. Also, she looked into the importance of delivering consistent client results through solid processes.

What You Will Learn:

  • Some challenges to see as businesses hit different revenue benchmarks
  • How the marketing changes in acquiring clients
  • Four pillars of processes for creating a better client experience
  • “Founder-itis” bottleneck that might kill your agency growth and how to diagnose them
  • How to effectively 'download their brain,' which means transferring their unique knowledge to the team for the agency's continued success
  • Strategies/hacks to get impact business growth

Juliana Marulanda

ScaleTime Founder

Juliana Marulanda is a business operations expert, speaker, and the founder of ScaleTime. With over 20+ years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. For the past 3 years, ScaleTime has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. She studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.