How to Scale as a Small Business with Juliana Marulanda

"People's potential for suffering is so grand" On The Claw, Juliana Marulanda, founder of ScaleTimechats about when business owners should consider scaling, how to adequately do so, and how to attract your dream client.If you are running a Marketing Agency and need assistance getting your business to the next level, this podcast can give you some clues.What you will learn:

  • How the talent cycle is one of the places where the process really makes the difference
  • Tougher decisions that a small company has to make about people
  • "Right person, Wrong seat"
  • "People's potential for suffering is so grand"
  • Where is the inflection point for agency owners to look for help
  • What do you do first, where do you look first, and what is the first thing you do when a company wants to scale
  • Put processes in order is around time
  • How ScaleTime diagnoses operations quickly and takes a look at all business divisions in 5 areas:
  1. Workflows in place
  2. Digital tools and systems
  3. Documentation
  4. Training
  5. Metrics
  • From the diagnostic, ScaleTime gets a roadmap
  • Based on your revenue group is, ScaleTime can tell you where you can stand
  • How to prioritize:

- Biggest bottlenecks and events- Leakages- Look for where you are losing the most money

Juliana Marulanda

ScaleTime Founder

Juliana Marulanda is a business operations expert, speaker, and the founder of ScaleTime. With over 20+ years of experience across Wall Street, the non-profit sector, technology startups, and family-owned businesses, she now helps service-based businesses. For the past 3 years, ScaleTime has implemented custom processes and systems for on-boarding clients and team members, deal flow, and streamlining day-to-day operations, resulting in consistent rapid revenue growth and reclaimed time for their clients. She studied at the London School of Economics and received a BS in Economics from Trinity College, where she graduated with honors and was the recipient of the prestigious Pi Gamma Mu award.