Quit Wasting Time Hunting Down Files: Organize Your Client Folders

Frustrated team, inefficient processes, overwhelmed brain . . . you know how it feels when your business tends to fade fast.

Help! I’m going crazy with all the digital paperwork!

This is an issue I often see when my clients and prospects are overwhelmed with the “piles” of digital documents around them.

What could be the culprit? 

Poorly organized, or even worse, unorganized client folders.

So, how to focus on the business and tend to the customers and clients when you have to hunt down hundreds of documents to get things done?

With folder structure.

Did you know that the typical American employee/employer spends two hours a week just trying to find papers?

Woah, that’s about a hundred hours a year!

Just take a deep breath and imagine you’re losing more than a hundred hours of productivity every year.

That’s profitability running straight out the door.

Losing money because your paperwork is not organized? It sucks.

But you can put a halt to all that disorder-craziness with a proper folder structure in place.

A Common Lost Brain Example

You’re in the middle of the day, and you’re trying to find a piece of paper, an article, or a client asset. So, you click at one folder, then another, and then another. But you can’t find what you need. 

You ring your co-worker and ask them if they know where the item is located? They say they’ll check and revert.

You wait and wait and wait.

Only to hear that they couldn’t find it either.

This is a classic scenario of LOST BRAIN.

You end up wasting your time — asking everyone around you to figure out what you need because you don’t know where it is.

But the good news is, you can STOP that.

And, INSTEAD, you can just go into your organized folder structure and get what you want. Quickly!

Because you know precisely where it lives and where it should be at all times.

This thing/item/document that you might be looking for is the BRAIN of your business.

It could be:

  • Clients’ assets
  • Proposals
  • Scopes
  • Change orders
  • Content
  • Deliverables
  • Milestones
  • Meeting notes
  • Meeting agendas
  • Frameworks, and
  • Anything that you’re producing for the client

So, where does it live?

It could live in a file, a folder, in your drawer, or a cabinet that has piles of paperwork already.

Take your BRAIN out of the DIGITAL MESS.

And make sure everything in your business has its organization.

Why?

Because you don’t want to end up hunting people down for everything you need.

Imagine this: If an employee leaves and you hire someone else, how do you expect the new employee to ramp up? Can they seamlessly pick up from where the previous employee left off?

Not unless there is a folder structure. It’s the only thing that can help them easily replace the brain of the previous employee.

And what would be the results in that case? 

Quick delivery, fewer hassles.

Understanding where your brain lives will not only help you train people faster, it will help you make more money by delivering to clients more quickly.

Overall, your profitability will increase, and you’ll better navigate and grow your business.

DIGITIZE and ORGANIZE Your Brain

Once you know where your brain lives, it’s time to digitize and organize.

This is where a folder structure or a folder taxonomy comes and changes everything — for the better, of course.

Excellent delegation isn’t a myth.

You can make that happen. But how?

By having all your papers, documents, and files in specified places and organizing them into folder structures. So that the next time someone needs a document, they don’t have to make a hundred clicks to get to it.

A well-organized folder structure will save time and $$$ for your business. And it will help you manage your business better. 

Give Your Business a Fulfilling Run. Ready, Set, Go!

Not knowing where your brain lives is a huge drain on your business productivity, sales, and profitability.

Understand where your brain lives, organize client folders, and save time and money.

While you are trying to find your brain, check this case study to learn how one of my clients doubled her sales, tripled her team in size, and decreased her expenses in less than one year. Oh, and guess what? You can do it too. Just ask ScaleTime how.

What is Folder Structure?

You’re working on an important deadline, when ding!, there comes a message from your colleague:

Hey, do you have that meeting note from last month’s meeting with that fussbudget client? He is asking for something that seems out of scope, and the boss wants us to dig in and check if his request is legit.”

Uh oh. That’s a message you wouldn’t want to see.

But you did. 

And, darn, there’s no escape.

Now, you’ll have to scroll through hundreds of folders and documents to find a simple record that you should’ve kept handy.

In fact, until now, it was handy. Or was it?

Well, this is why you need a folder structure.

Think of it as that binder you store all your physical documents in. It kills disorderliness and keeps everything organized on your systems.

It’s your solution to document clutter.

How To Build A Client Folder Taxonomy?

  1. Create a template — Have a standard folder structure template in place. When you know how to create a folder structure quickly, you’ll spend less time making it when you scale.
  2. Define the hierarchy — Don’t dump everything in folders. Focus on a logical progression and categorize the folders either by project, client, or department.
  3. Label them right — Hey, don’t rush when saving files in folders. Name everything descriptively to save time and frustration as you search later on.
  4. Create shortcuts –—While an efficient folder structure is your savior in most scenarios, you need shortcuts for the most commonly used folders and subfolders. But, don’t flood your system with shortcuts either. Go easy on them.
  5. Version and Iteration control — Create processes for storing and keeping track of versions and iterations of deliverables.

Why is Folder Structure Important?

Well, a good folder structure is crucial in various scenarios:

  • When you want to find an item without wasting your time
  • When you want to make your systems easier to manage and sustainable
  • When you want to reduce the digital mess
  • When you want to avoid the risk of people using the wrong document
  • When you want to have a structured approach to manage all the deliverables and documents and enable sensible search

So, there you have it, the ultimate guide on saving time with folder structures.

Master the Skill of Folder Structure

When it comes to managing client folders, you need a folder structure that makes document search easier and folder organization better.

Level up your folder structure skills by:

  • Creating a folder structure
  • Using templates
  • Maintaining a folder hierarchy
  • Labeling files, folders, and everything in between
  • Creating shortcuts
  • Implementing version/iteration control

Before you get busy with creating that perfect folder structure, download this free client onboarding guide and toolkit to optimize your client onboarding process.

If you have any tips to make the most of the folder structure, leave a comment below. And if you are facing any struggles or challenges with your folder structure, let us know.